Effective Date: March 13, 2026
Poseidon Complete Home Solutions (“Poseidon,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us through our website.
When you invite us into your home, you trust us—and we believe that trust starts right here on our website. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your information.
We collect information to provide you with the best possible service, accurate estimates, and a seamless website experience. We gather this in two ways:
When you fill out a contact form, request an estimate, ask about financing, or reach out to us, we may collect:
Contact Details: Name, email address, and phone number
Project Specifics: Property address and project details
Media: Photos, files, or other information you choose to submit
When you visit our website, we use cookies, analytics tools, pixels, and similar technologies to automatically collect technical data, including:
IP address and general location information
Browser and device type
Pages viewed and time spent on the site
Referral source (how you found us)
We use the information we collect strictly for business and operational purposes, including to:
Respond to you: Answer inquiries, provide estimates, and contact you about your project.
Manage your project: Schedule consultations, and provide design, planning, and financing details.
Improve our business: Enhance our website, marketing, and customer experience by measuring website traffic and lead performance.
Protect our business: Maintain website security, prevent fraud, and comply with legal obligations.
Our website uses cookies and similar tracking technologies to improve functionality and support our marketing efforts.
We utilize third-party analytics tools, such as Google Analytics, to understand how visitors interact with our site. These tools may collect information about your device, browser, and browsing activity.
Your Control: You can usually control or disable cookies through your browser settings. Please note that disabling cookies may affect how some website features function.
We only share information as reasonably necessary for business, project, operational, or legal purposes. We may share your information with trusted third parties, including:
Technology Partners: Website hosting, CRM, scheduling, and estimate management providers.
Marketing Partners: Analytics and advertising platforms.
Project Partners: Subcontractors, vendors, or financing partners (if you request financing information).
Legal Authorities: Professional advisors or law enforcement when required by law.
We take reasonable administrative, technical, and organizational measures to protect the information we collect. However, because no system or online transmission can be guaranteed to be 100% secure, we cannot promise absolute security.
We retain your information only for as long as reasonably necessary to:
Respond to your inquiries and manage your project
Maintain accurate business and tax records
Comply with legal obligations
Resolve disputes and enforce our agreements
You are in control of your data. You may contact us at any time to:
Request access to the personal information you have submitted to us.
Request corrections to inaccurate information.
Request deletion of certain information (subject to legal and operational requirements).
Opt-out of future marketing communications.
If you no longer want to hear from us, simply use the “unsubscribe” option provided in our emails or contact us directly.
Our website may contain links to third-party websites, tools, or services (such as financing portals or manufacturer websites). We are not responsible for the privacy practices or content of those third parties and encourage you to review their privacy policies separately.
Our website is designed for adult homeowners. It is not directed to children under 13, and we do not knowingly collect personal information from children through our website.
Our services are proudly offered in Hampton Roads, Virginia, and nearby service areas. By using our website, you understand that your information will be processed in the United States.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make updates, we will post the revised version on this page and update the “Effective Date” at the top.
If you have questions about this Privacy Policy or how we handle your information, we are here to help.
Poseidon Complete Home Solutions
Hampton Roads, Virginia
If you would like to schedule a complimentary in-home design consultation and estimate or need more information on a product or service that we offer, please fill out the information below.
